© 2016 by Sticks 2 Stones Design, L.L.C.

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Sticks 2 Stones Design, LLLC
Phone: (865) 556-9419
Email: info@sticks2stones.com

Our Process

We design, order and install custom cabinetry in a way that few custom kitchen companies can duplicate – with an eye toward ultimate functionality, and long-lasting beauty and durability.

Our process begins with total absorption in your project. We purposely limit the assignments we accept to ensure that our customers never take a back seat to a new project in our queue. Not surprisingly, our level of attention to detail comes at a price that only the most discriminating customers will appreciate. That’s how we operate and how we built our business: through honest-to-goodness specialization and quality. We are not successful because of volume; and we will not let you down when it comes to creating the kitchen you have been dreaming of.

1. Design

From the moment we meet you’ll sense peace of mind in knowing that you will be kept totally informed throughout the process. The design process begins either at the showroom, in the case the client has architectural plans, or in the client’s home, where measurements will be taken if there are no architectural prints. Once measurements have been taken, a preliminary cabinetry floor plan is drafted by hand for estimating purposes; after which a detailed written estimate as well as the floor plan perspective will be produced for client review. If the pricing meets budgetary expectations, we require a design retainer to hand-draft all elevations and up to two revisions. Once the cabinetry order is placed, the above mentioned retainer is credited back into the purchase price. If needed, we can plan electric locations, and other planning requirements per an additional design fee. Our designs are limited to the cabinetry only. We will offer advice on items other than cabinetry, but in the end appliances, countertops, hardware, lighting, plumbing fixtures, etc., are chosen by the client.

When the design is approved we require a 60 percent deposit to process the order with our cabinet manufacturers. Also, once the design is set, if needed, we will help and advise the builder to make sure things are in the right location so come time of install there are no delays. It’s at the critical point of installation when it becomes clear that a professional design is crucial to a seamless install. The design provides the map, and the better the plan, the better the execution.

2. Materials

We spec out each and every cabinet, inside and out, and create a written order corresponding to each cabinet. This part of the process is the most time consuming because we are relaying to our cabinet manufacturers how each cabinet is to be built. Once they receive the processed order from us, it is generally 8-9 weeks until the cabinets are delivered. In between, it takes several weeks to get the processed order back from them and review to make any needed adjustments, and correct any foreseen mistakes. It is crucial to be exactly right, given we work to the fraction of an inch.

While we aren’t involved with ordering and dealing with the appliances, countertops, etc., we will make sure the client/builder knows when we will need certain things done based on the delivery date of the cabinets. We will make ourselves present, as need be, to make sure everything comes together according to plan. Certainly, we know your cabinets will be as beautiful as you imagine. Kountry Kraft are makers of the finest quality cabinets and accordingly they are the only cabinet maker we use. We rely on them for their excellent craftsmanship and their dedication to service and quality.

3. Installation

For the homeowner, the installation stage is the light at the end of the tunnel. It’s an exciting time because after all of the construction, measuring and planning, everything begins to come together like a well-choreographed stage production.

From the day cabinets are signed off on and the order is processed with Kountry Kraft, expect four to eight weeks until delivery. Your cabinets are delivered directly from the cabinetry shop by a team of professionals who take great care to ensure your cabinets arrive unscathed. The cabinetry is removed of it’s protective blanket wrapping in the delivery truck and carried carefully inside to be displayed for visual inspection.

Because all measurements have been checked and re-checked down to the hundredths of an inch, now the critical part of assembling all of the elements in their rightful places becomes a matter of experience and craftsmanship. Seams and vacant spaces disappear as every cabinet and appliance fits hand-in-glove like they were made for each other. Once the cabinets are in place, countertops, plumbing fixtures, lighting and fine tiling are applied and put in place.

Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.

Our goal is simple. Everyday, we want you to think,
“This is exactly what I wanted.”


Your success is our success!
Todd Thomas
Sticks 2 Stones Design LLC